Malaysia Airlines SUB Terminal

At Juanda International Airport (SUB), Malaysia Airlines handles its departures and arrivals from Terminal 1. This vast terminal also serves as the airline’s primary hub, which accommodates a vast network of domestic and international flights. Terminal 1 connects passengers to key destinations across Asia, Europe, Australia, and North America.

Departing passengers have exclusive access to check-in, baggage handling, and a 24/7 customer service desk. Comprehensive services are also offered to the arriving passengers, from lost luggage support to seamlessly connecting to the next flight.

Details of Malaysia Airlines Terminal at Juanda International Airport (SUB)

The following table offers the essential information about Malaysia Airlines’ operations at Juanda International Airport. The information given below helps passengers plan for their trip and connect via digital platforms for real-time assistance.

Category	Details
Airport Name	Juanda International Airport
IATA Code	SUB
ICAO Code	WARR
Airline	Malaysia Airlines
IATA Code	MH
ICAO Code	MAS
Terminal	Terminal 1
Phone Number	62312986200
Operational Hours	24 hours a day, 7 days a week
Airport Address	Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Website	malaysiaairlines.com
Facebook	facebook.com/malaysiaairlines
Instagram	instagram.com/malaysiaairlines
LinkedIn	linkedin.com/company/malaysia-airlines
Twitter (X)	x.com/malaysiaairlines

Facilities Offered at Juanda International Airport (SUB)

At Terminal 1 of SUB Airport, Malaysia Airlines passengers can request a variety of travel services. Whether you have an upcoming flight or are landing at SUB, the services below are accessible to all kinds of passengers.

Security screening areas	Clean restrooms with family options
High-speed Wi-Fi	Baggage claim carousels
Power outlets and charging stations	Lost and Found office
Duty-free shops and retail boutiques	Hydration stations with water fountains
Diverse restaurants and cafes	On-site medical clinics
Automated self-service kiosks	Currency exchange and ATMs
Multiple boarding gates with aerobridges	Malaysia Airlines service counters
Wheelchair and priority assistance	Tourist information desks
Dedicated check-in counters	Ground transport links (taxis, trains, buses)

Map of Malaysia Airlines Terminal at Juanda International Airport (SUB)

The interactive map given below pinpoints exact locations for Malaysia Airlines check-in counters, boarding gates, baggage claim area, and plenty of shopping and dining outlets at SUB.

This map also helps passengers identify other essential amenities like prayer rooms, family restrooms, ATMs, and lounges.

This map will help passengers move around or within Terminal 1 with ease.

List of all Malaysia Airlines Terminals.

Terminal 1 at Juanda International Airport (SUB) is where Malaysia Airlines manages its flight operations and assists passengers with all travel-related services. This is where passengers can also request a last-minute flight change, or add an infant or other family member to the existing reservation. Besides, the terminal also helps passenger rebook their flight due to flight delay, and assists passengers due to baggage delay. Additionally, there’s a 24/7 helpdesk where Malaysia Airlines representatives assist with all travel-related needs and ensure a smooth journey.

FAQs

What terminal is Malaysia Airlines at Juanda International Airport?

Malaysia Airlines flights at SUB use Terminal 1 for all arrivals and departures.

Is there a map for the Malaysia Airlines Terminal at Juanda International Airport?

Yes, an interactive map for Terminal 1 is mentioned above. Passengers can also request the map at the information desk of Juanda International Airport.

How to contact the terminal for Malaysia Airlines at SUB Airport?

Reach out via Malaysia Airlines’ dedicated line at 62312986200 for all travel-related assistance.

Can I shop at the Malaysia Airlines Terminal at Juanda International Airport?

Yes, you will find an array of shopping outlets before and after security, including boutique stores, 24/7 convenience stores, newsstands, and duty-free outlets.

Where to report lost items at the terminal for Malaysia Airlines at Juanda International Airport?

If you have lost an item before security, contact the airport authority desk at Terminal 1. If you experience a baggage delay or lost items after security, contact the Malaysia Airlines customer service desk at Terminal 1.