Yes, to ensure passengers can remain connected and entertained during their flights, Aer Lingus provides onboard WiFi. This service is provided at select airports. It allows passengers to access messaging apps and emails. This way, they can enhance their overall flight experience.
Aer Lingus WiFi Availability by Airport
Aer Lingus equips specific aircraft with advanced connectivity options, including WiFi and mobile network.
- Airbus A330
- Full WiFi coverage.
- Capable of connecting many devices simultaneously.
- Mobile network services allow text messages and limited calling, where permitted
- Airbus A321neoLR and XLR
- WiFi and Bluetooth enabled for personal devices.
- Ideal for short and medium-haul flights.
Note: WiFi availability can vary depending on the aircraft configuration and route. Passengers should verify WiFi availability when booking.
Aer Lingus WiFi Access and Pricing
Aer Lingus offers tiered (pay-as-you-go) packages for WiFi depending on the class.
WiFi for Premium passengers:
- Unlimited free WiFi is available on Business Class for all travelers.
- The same facility is available for AerClub Concierge members for long-haul flights.
- The Business Class WiFi speeds are comparable to a home office connection.
- It has a download speed of 1 Mbps and an upload speed of 5 Mbps.
WiFi for Economy passengers:
- On Economy Class, paid WiFi plans are there.
- It means they have to purchase tiered packages based on their needs.
- Prices may vary slightly depending on the routes.
- It includes hourly passes or full-flight packages.
- Messaging-only packages:
- Chat for an hour starts at £2.99 / €3.49 / $3.99.
- Messaging access for full flight starts at £4.99 / €5.99 / $6.99.
- Full internet access packages:
- To access web browsing and social media, the plan starts at £11.99 / €13.49 / $16.49.
- Full-flight package with browsing, email, and social media access starts at £17.99 / €20.49 / $24.99.
- To know more, flyers can approach the specific airline’s office at the dedicated terminal of the airport.
- For instance, these offices are located at Terminal 7 of JFK Airport.
- At SFO Airport, one can visit the International Terminal for the same.
Performance of Aer Lingus WiFi
WiFi offers stable online connectivity. While speeds are not comparable to ground-based broadband, they are sufficient for messaging, browsing, and light streaming throughout the flight.
Download speed:
- Up to 1 Mbps in Business Class.
- It is sufficient for email, messaging apps, and light browsing.
Upload speed:
- Up to 5 Mbps.
- It allows file sharing and small document uploads.
- To make the best out of it, use this data only for online work, social media, and light browsing.
- Large file downloads and HD streaming may experience slow performance.
How to Connect With Aer Lingus WiFi?
Connecting to Aer Lingus WiFi is a simple process. It is compatible with the aircraft Airbus A330, Airbus A321neoLR, and A321 XLR. It can be enabled only after 20 minutes of taking off.
To access WiFi, one can either purchase a package or log in as a premium passenger without complimentary access.
Here is a step-by-step guide to connect with WiFi:
- Enable WiFi on your device.
- Select the WiFi network.
- Open a browser.
- The WiFi portal loads automatically.
- Choose your plan- Business Class (free) or Economy Class (paid).
- Enter the payment details if required.
- Confirm connection.
- Cabin crew assistance is available if required.
Note: The portal also allows access to the Aer Lingus in-flight entertainment library, including movies, TV shows, and audio content.
Additional Onboard Connectivity Features
Alongside tiered WiFi, Aer Lingus provides several onboard connectivity options. These include mobile networks, texts, and direct access to the in-flight entertainment system.
Aer Lingus Play App:
- On A321 neoLR, using Aer Lingus Play App, passengers can:
- Browse content.
- Create playlists.
- Use their phone as a remote for IFE.
Mobile Network:
- Select A330s feature AeroMobile for texts and limited data at roaming rates.
Bluetooth Audio:
- A321XLR allows pairing personal headphones with 4K touchscreens.
- 18-inch in Business Class.
- 12-inch in Economy.
In summary, Aer Lingus WiFi provides reliable in-flight connectivity. It offers free unlimited access for premium passengers. However, there are affordable packages for Economy passengers. With added features like Bluetooth audio and mobile network access, they can stay connected and entertained throughout their journeys.
FAQs
Yes, Aer Lingus offers unlimited free WiFi for Business Class flyers and AerClub concierge members on compatible long-haul flights. For other travel classes, one has to purchase them.
Aer Lingus WiFi is suitable for browsing the internet, email, and messaging, but not high-quality streaming.
One purchase of WiFi allows connection on a single device at a time.
Yes, one can ask for a refund if WiFi service fails during the flight.
Yes, WiFi is generally as safe as other public WiFi services. But still, you should take precautions like using a VPN or ensuring you are on secure (HTTPS) websites.